Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.
Hire Us

Okay
  Public Ticket #3432032
TheGem Blocks not appreaing
Closed

Comments

  • Gerald started the conversation
    August 8, 2023 at 7:27am

    Hi, I just need some help because when I click on "Add Block," nothing seems to appear (see attached screenshot). 

    I can't seem to figure out what's causing this issue and would really appreciate some help.

    Attached files:  364515488_6458703307579035_6282400187675992222_n.png

  •  7,092
    Oliver replied
    August 8, 2023 at 7:29am

    Hi,

    Can you provide wp-admin access?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Gerald replied
    August 8, 2023 at 7:35am

    Copy.

  •   Gerald replied privately
  •  7,092
    Oliver replied
    August 8, 2023 at 9:37am

    Hi,

    Can you provide FTP access?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Gerald replied privately
  •  7,092
    Oliver replied
    August 8, 2023 at 12:58pm

    Should be fixed, can you check?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Gerald replied privately
  •  7,092
    Oliver replied
    August 9, 2023 at 7:03am

    You're welcome!


    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver