when i check the the gem my purchase code and the theme is activated but when i updated the new version for the gem theme and the plugins with it. it failed. it said purchase activation code failed.
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
when i check the the gem my purchase code and the theme is activated but when i updated the new version for the gem theme and the plugins with it. it failed. it said purchase activation code failed.
Attached files: error_1.png
error_2.png
Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver