I accidentally deleted my wordpress site on localwp while I had The gem theme installed with the activation code, and now I want to start a new one but I am not able to insert the activaion code because its being used on the other one that I had deleted and have no access to deactivate so I can use. iton the new one. Any chance you could help please?
Hi There,
I accidentally deleted my wordpress site on localwp while I had The gem theme installed with the activation code, and now I want to start a new one but I am not able to insert the activaion code because its being used on the other one that I had deleted and have no access to deactivate so I can use. iton the new one. Any chance you could help please?
Hi, sure, simply use TheGem license manager to manage your licenses and activations as described here https://docs.codex-themes.com/article/295-license-terms
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver