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  Public Ticket #3442409
There has been a critical error on this website.
Closed

Comments

  • Segun started the conversation
    August 23, 2023 at 5:06am

    Hi, 

    Please I am having this issue above again. The hosting company sent the below affected files to me. All the affected files are in quarantine, however.

    I want to ask for your advice on how to better protect the website so i won't be having this problem again.

     'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php
       'ClamAV detected virus = [YARA.trojan_a6b19e9f33b5ae8107e9c44ac73b193b.UNOFFICIAL]':    /home/valeeuns/public_html/xaplodio/core.php

  • Segun replied
    August 23, 2023 at 5:25am

    Please close this ticket, I've opened another one: #3442416

    Thank you

  •  7,092
    Oliver replied
    August 23, 2023 at 6:56am

    Hi,

    Replied there.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver