Following the latest updates I can no longer edit. When I get to the pages on the left side there is a loading icon that won't stop spinning (right on the Elementor editor so I can't do anything).
The site is completely updated to the latest version, including the theme. I first wrote to Elementor support (also having Elementor PRO), but they don't see the loading, they sent me a video where everything works perfectly.
To this day I still have the same problem, I read that it could be an incompatibility with the theme... could you help me?
Hi, kindly check if your PHP settings are set as recommended: https://docs.codex-themes.com/article/518-requirements . If yes and the issue still exists - kindly share your wp-admin and FTP access details in the private message.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hi,
Following the latest updates I can no longer edit. When I get to the pages on the left side there is a loading icon that won't stop spinning (right on the Elementor editor so I can't do anything).
The site is completely updated to the latest version, including the theme. I first wrote to Elementor support (also having Elementor PRO), but they don't see the loading, they sent me a video where everything works perfectly.
To this day I still have the same problem, I read that it could be an incompatibility with the theme... could you help me?
Thanks.
Kindly Regards
Linda
Hi, kindly check if your PHP settings are set as recommended: https://docs.codex-themes.com/article/518-requirements . If yes and the issue still exists - kindly share your wp-admin and FTP access details in the private message.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi Oliver,
it works now. Thanks for support!!
Have a nice day
Linda
Hi Linda, you are very welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver