In the process of design i have registered the key in the staging website designs.tan90.digital to test the designs and now i wanted to activate the license in my main website (tan90.digital) where it shows an error.
"This installation has been deregistered and can't be registered again with this purchase code. Please purchase an additional copy of theme in order to get a new valid activation key for this installation. In case of any questions please".
I haven't used the license else where rather than in the staging website. so i would like to get me the license activated in the www.tan90.digital.
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it, after you make it you will be able to activate live site.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hi i am using Thegem theme and using the license in the website https://tan90.digital/.
In the process of design i have registered the key in the staging website designs.tan90.digital to test the designs and now i wanted to activate the license in my main website (tan90.digital) where it shows an error.
"This installation has been deregistered and can't be registered again with this purchase code. Please purchase an additional copy of theme in order to get a new valid activation key for this installation. In case of any questions please".
I haven't used the license else where rather than in the staging website. so i would like to get me the license activated in the www.tan90.digital.
HI,
Should be working now, can you check?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
No, i tried it now says the same message.
Can you provide wp-admin access and your license code?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it, after you make it you will be able to activate live site.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
all good, issue resolved. thank you very much.
You're welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver