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  Public Ticket #3482345
Duplicated variation combobox
Closed

Comments

  • ferarellano87 started the conversation

    I am trying to use the add to cart button with the variation select option, but I am getting double selector and I only have one variation activated. The second combobox do not work so why is it there.

    Attached files:  Captura de pantalla 2023-09-20 a la(s) 12.33.23.png
      Captura de pantalla 2023-09-20 a la(s) 12.36.32.png

  •  7,120
    Oliver replied

    Hi,

    Can you provide wp-admin and FTP access? We'll check it out

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ferarellano87 replied privately
  •  7,120
    Oliver replied

    Hi,

    Sorry for delay, may I deactivate third-party plugins? 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ferarellano87 replied privately
  •  7,120
    Oliver replied

    Hi,

    Sorry for delay, should be fixed, please activate the plugins you're using. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ferarellano87 replied

    Thank you, I´ll try and reach you out if something´s wrong ;)

  •  7,120
    Oliver replied

    You are welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver