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  Public Ticket #3482345
Duplicated variation combobox
Closed

Comments

  • ferarellano87 started the conversation
    September 20, 2023 at 6:36pm

    I am trying to use the add to cart button with the variation select option, but I am getting double selector and I only have one variation activated. The second combobox do not work so why is it there.

  •  7,280
    Oliver replied
    September 21, 2023 at 6:11am

    Hi,

    Can you provide wp-admin and FTP access? We'll check it out

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ferarellano87 replied privately
  •  7,280
    Oliver replied
    September 22, 2023 at 8:57am

    Hi,

    Sorry for delay, may I deactivate third-party plugins? 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ferarellano87 replied privately
  •  7,280
    Oliver replied
    September 25, 2023 at 8:38am

    Hi,

    Sorry for delay, should be fixed, please activate the plugins you're using. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ferarellano87 replied
    September 27, 2023 at 10:53pm

    Thank you, I´ll try and reach you out if something´s wrong ;)

  •  7,280
    Oliver replied
    September 28, 2023 at 3:44am

    You are welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver