Comments Nathan started the conversationSeptember 21, 2023 at 7:58amHi, Just tried to install the theme many times but it didnt work. I was getting this message yesterday : the css file is missing. And today Im getting when I try to install. It take so much time but it didnt anything. How can I fix it please ? Best, 7,120Oliver repliedSeptember 21, 2023 at 8:00amHi,please take a look:https://help.market.envato.com/hc/en-us/articles/202821510Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, OliverNathan repliedSeptember 21, 2023 at 8:09amIt ended finally by an issue : Installation du thème à partir du fichier téléversé : themeforest-bMGQ6Lwu-thegem-creative-multipurpose-highperformance-wordpress-theme.zip Décompression de l’archive de l’extension… Installation du thème… L’archive n’a pas pu être installée. Le thème n’a pas de fichier style.css. L’installation du thème a échoué. 7,120Oliver repliedSeptember 21, 2023 at 8:14amHi, Please provide wp-admin access and your license code Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, OliverNathan repliedSeptember 21, 2023 at 8:44amHello Actually I send the last message without seeing your reply. Just tried to follow the tutorial and it did work. many thanks 7,120Oliver repliedSeptember 21, 2023 at 8:50amYou're welcome!Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
Hi,
Just tried to install the theme many times but it didnt work.
I was getting this message yesterday : the css file is missing.
And today Im getting when I try to install. It take so much time but it didnt anything.
How can I fix it please ?
Best,
Hi,
please take a look:
https://help.market.envato.com/hc/en-us/articles/202821510
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
It ended finally by an issue :
Installation du thème à partir du fichier téléversé : themeforest-bMGQ6Lwu-thegem-creative-multipurpose-highperformance-wordpress-theme.zipDécompression de l’archive de l’extension…
Installation du thème…
L’archive n’a pas pu être installée. Le thème n’a pas de fichier style.css.
L’installation du thème a échoué.
Hi,
Please provide wp-admin access and your license code
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hello
Actually I send the last message without seeing your reply.
Just tried to follow the tutorial and it did work.
many thanks
You're welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver