Hi, kindly use TheGem license manager https://license-manager.codex-themes.com/ to manage your licenses and activations. One regular license is valid for one development and one final live website. At the moment you have two active live URLs, you need to deregister one of these URLs.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
It says I have exceeded the max amount of times which makes no sense, I have only used it once.
Hi, kindly use TheGem license manager https://license-manager.codex-themes.com/ to manage your licenses and activations. One regular license is valid for one development and one final live website. At the moment you have two active live URLs, you need to deregister one of these URLs.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver