I suppose this is a new additional dev installation. According to license rules you can have only one development and one live installation on the same license.
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I've reinstall Wordpress and now i can't activate TheGemTheme. Can you help me?
Hi, kindly use TheGem license manager at https://codex-themes.com/thegem/license_manager as described in our documentation https://docs.codex-themes.com/article/295-license-terms to manage your licenses and activations. One license is valid for one localhost, one staging/development and one final live website.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Ok. What's wrong in my case?
Attached files: Снимок экрана 2023-11-08 в 13.33.00.png
Снимок экрана 2023-11-08 в 13.33.12.png
I suppose this is a new additional dev installation. According to license rules you can have only one development and one live installation on the same license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver