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  Public Ticket #3543404
Uninstalling TheGem
Closed

Comments

  • 4michaelbrooks started the conversation

    Hello,

    I want to delete TheGem from my Wordpress dashboard.

    I could not find an "uninstall" tutorial in TheGem documentation.

    Also; there was no "delete" button on the themes tab in WP. I went into my C-panel and deleted TheGem file from the server, but I don't think that finished the job. What am I missing here? This is not straight forward as with other themes.

    Do I need to "deactivate" TheGem? Or ... Please advise.

    Thank you for your help.

  •  4,772
    Michael replied

    Hi,

    You can manage your licenses and activations in TheGem license manager: https://codex-themes.com/thegem/license_manager

  • 4michaelbrooks replied

    That's great, but it does not answer my question.

    If I "deactivate" the theme, will that remove it from my WP site?

    Or are there other steps that I need to take

  •  4,772
    Michael replied

    If you want to disconnect the purchase code from your site, remove the theme from your site and disable the purchase code in the license manager.