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  Public Ticket #3568712
Elementor
Closed

Comments

  • giles started the conversation

    I want to create the website in elementor not WPBakery Page Builder but it has not given me the option to do this. Can this not be done? I wanted to use https://codex-themes.com/thegem/sites/music-festival/ template but it only can be changed in wpbakery when I try and change it in elementor it gives me a page of code

  •  6,918
    Oliver replied

    Hi, looks like you have installed the wrong theme version. TheGem comes in two versions: for Elementor and for WPBakery. You need to install TheGem_Elementor.zip file as a theme - this file can be found after downloading "all files and documentation" and unzipping. Kindly refer to our documentation: 

    https://docs.codex-themes.com/article/294-downloading-thegem

    Please remove your current TheGem WPBakery theme version along with TheGem Elements plugin (WPBakery) and TheGem Demo Import plugin (WPBakery) and install TheGem Elementor. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver