Hi, after update all plugins we have on checkout page 2 thumbnail images - see screenshot. If we change to Theme Astra we have only one thumbnail so it looks like an effect from TheGem Theme. We have updated our stage version. You can find the login data in the site credentials.
ok - I have now only one picture what must I change on our productive page if we update this
BUT I miss my PayPal button when I select PayPal payment in Checkout. If I select PayPal or Debit Card via PayPal. If I change to other theme the button is shown. If I select Credti/Debit Card (it's via stripe) it shows the payment button.
you can disable all except of staging we have changed the Theme to storefront on our test and there we had the buttons available on the checkout page when selected PayPal
Hi,
after update all plugins we have on checkout page 2 thumbnail images - see screenshot.
If we change to Theme Astra we have only one thumbnail so it looks like an effect from TheGem Theme.
We have updated our stage version. You can find the login data in the site credentials.
Attached files: screen.png
Hi,
please check your site now.
Same as before
Attached files: screen1.png
Please clear your site and browser cache:
ok - I have now only one picture
what must I change on our productive page if we update this
BUT
I miss my PayPal button when I select PayPal payment in Checkout. If I select PayPal or Debit Card via PayPal.
If I change to other theme the button is shown.
If I select Credti/Debit Card (it's via stripe) it shows the payment button.
Attached files: screen.png
Can I temporarily disable third-party plugins on your site to exclude their influence on this problem?
you can disable all except of staging
we have changed the Theme to storefront on our test and there we had the buttons available on the checkout page when selected PayPal
We are in the process of solving this problem.
Sorry for the inconvenience.