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  Public Ticket #3640521
Elementor wont load
Closed

Comments

  •   Bas de Jong started the conversation
  •  7,092
    Oliver replied
    May 3, 2024 at 10:29am

    Hi Bas, 

    Did you update TheGem and TheGem Elements plugin to the latest version (5.9.6)? 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Bas de Jong replied
    May 6, 2024 at 12:39am

    Hi Oliver,

    Yes, it is already updated to the latest version

  •  7,092
    Oliver replied
    May 6, 2024 at 6:58am

    Hi, 

    please empty your browser cache and try again. I was able to open your homepage and about us in Elementor without any issues: https://www.pnbimmigrationlawfirm.com/wp-admin/post.php?post=23994&action=elementor

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Bas de Jong replied
    May 6, 2024 at 7:43am

    Ok thanks Oliver, that seems to work :)

  •  7,092
    Oliver replied
    May 6, 2024 at 8:01am

    You are welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver