When i did some updates the background got locked inside the inner canvas. I fixed this problem by making it every element expends to the corner but now when i load the website you still see the original background. I also can;t seem to edit the background on my portfolio pages: https://webeebranding.nl/?thegem_pf_item=db-techniek-merk-creatie It fine if its just the regular color of my brand which is: #f8ffdd
Last problem is that in the original template there is the option for a newsletter subsciption. Now i do want to use it but deleted it at first. want to use it as a contact me now block. How can i get the design back?
For the background in the wrong color you could see it if you load the website. For a split second it shows the old color when loading the site. Goes to fast for me to take a screenshot.
For the pages about my portfolio i can;t seem to change the background. There are no options for header and i checked all the setting for the template already. It should just be the soft yellow color for the full page.
last problem is that i can't find this specific element for ''newsletter'' which i want to use as a contact me now. It is originally from my template but can't get it back and don't know how i can find it.
1. As I can see your pages have a wrong PHP page layout. Kindly check here (while editing your page): https://prnt.sc/4XT-B-Buek-V At the moment you have "TheGem Boxed". I have changed it to "TheGem Full Width" and then I have disabled the option to auto-stretch your sections in Elementor here: https://prnt.sc/ks35QiatOILl
2. If you mean this dark color https://prnt.sc/zbvo-PAW4W2g , so as I can see you didn't set the main website background color in Theme Options here: https://prnt.sc/-VQWqHCjgenh I have now set it to your light yellow. Also, I have set the same background color for background of regular title area (this is the area you have mentioned with the dark background) here: https://prnt.sc/zKb9KyVhsnkr But I am not sure I have done what you wanted, as now I see in your Custom CSS the following color definition: https://prnt.sc/PzwxuR1Vnm9E Kindly clarify, what color would you like to use as your primary background color.
Thanks a lot i figured most of it out now. I only can't seem to find where i can edit the title form the portfolio pages. They are in white and have a lot of space around it. Can you make it #
On tablet and phones this title also goes to the top and behind the logo and header.
And the last problem i have is that i want to make it so that the buttons in the header actually go back to the home screen. On the portfolio pages they don't do anything right now, only the logo and the HOME button actually are correctly linked.
Well now i want to add some blog posts, but i seem to have the same problem with titels and backgrounds, i did check and change almost ever option in the theme setting but nothing works for me. The titel of the blog goes through the top menu. Also after changing the color before and now trying to change all the colors their is still somewhere which makes my background darker. Their is a dark line on the bottem of my page before the footer.
When i did some updates the background got locked inside the inner canvas. I fixed this problem by making it every element expends to the corner but now when i load the website you still see the original background. I also can;t seem to edit the background on my portfolio pages: https://webeebranding.nl/?thegem_pf_item=db-techniek-merk-creatie It fine if its just the regular color of my brand which is: #f8ffdd
Last problem is that in the original template there is the option for a newsletter subsciption. Now i do want to use it but deleted it at first. want to use it as a contact me now block. How can i get the design back?
Hi,
I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details with screenshots?
For the background in the wrong color you could see it if you load the website. For a split second it shows the old color when loading the site. Goes to fast for me to take a screenshot.
For the pages about my portfolio i can;t seem to change the background. There are no options for header and i checked all the setting for the template already. It should just be the soft yellow color for the full page.
last problem is that i can't find this specific element for ''newsletter'' which i want to use as a contact me now. It is originally from my template but can't get it back and don't know how i can find it.
Hi,
1. As I can see your pages have a wrong PHP page layout. Kindly check here (while editing your page): https://prnt.sc/4XT-B-Buek-V At the moment you have "TheGem Boxed". I have changed it to "TheGem Full Width" and then I have disabled the option to auto-stretch your sections in Elementor here: https://prnt.sc/ks35QiatOILl
Kindly check this documentation https://docs.codex-themes.com/article/78-page-layout-templates
2. If you mean this dark color https://prnt.sc/zbvo-PAW4W2g , so as I can see you didn't set the main website background color in Theme Options here:
https://prnt.sc/-VQWqHCjgenh
I have now set it to your light yellow.
Also, I have set the same background color for background of regular title area (this is the area you have mentioned with the dark background) here: https://prnt.sc/zKb9KyVhsnkr
But I am not sure I have done what you wanted, as now I see in your Custom CSS the following color definition:
https://prnt.sc/PzwxuR1Vnm9E
Kindly clarify, what color would you like to use as your primary background color.
3. Regarding the newsletter subscription, kindly use "Mailchimp Opt-In" element https://prnt.sc/2oGL3l9NW5tP
read more in our documentation: https://docs.codex-themes.com/article/97-mailchimp-opt-in
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thanks a lot i figured most of it out now. I only can't seem to find where i can edit the title form the portfolio pages. They are in white and have a lot of space around it. Can you make it #
On tablet and phones this title also goes to the top and behind the logo and header.
And the last problem i have is that i want to make it so that the buttons in the header actually go back to the home screen. On the portfolio pages they don't do anything right now, only the logo and the HOME button actually are correctly linked.
Hi,
As said, this is a Title Area of your portfolio page. It inherits its settings from the global settings set here in Theme Options https://webeebranding.nl/wp-admin/admin.php?page=thegem-theme-options#/title-area :
You can set the colors here:
You can set the paddings here (thus adjusting the spaces you have mentioned):
Kindly check this documentation: https://docs.codex-themes.com/article/336-title-area
Regarding the buttons I am not quite sure what exactly you mean - can you make some additional screenshot with more explanations?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Well now i want to add some blog posts, but i seem to have the same problem with titels and backgrounds, i did check and change almost ever option in the theme setting but nothing works for me. The titel of the blog goes through the top menu. Also after changing the color before and now trying to change all the colors their is still somewhere which makes my background darker. Their is a dark line on the bottem of my page before the footer.
I added pictures of both problems
Attached files: Schermafbeelding 2024-06-03 155028.png
Schermafbeelding 2024-06-03 155053.png
Hi,
let's take as an example this blog post: https://webeebranding.nl/wat-is-een-huisstijl/
Now in your page settings https://webeebranding.nl/wp-admin/post.php?post=1719&action=edit I see this custom settings set only for this page:
That's why your top content is overlaying the header - you have set the top padding f the content are to 0.
I have now changed it to the default settings inherited from Theme Options:
Regarding the dark color in your footer I have already asked you why are you using the Custom CSS color set here:
https://prnt.sc/PzwxuR1Vnm9E
This color overrides the background color set in theme options. I have now changed it to the light yellow.
Please check your blog post now: https://webeebranding.nl/wat-is-een-huisstijl/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver