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  Public Ticket #3650466
The page is no longer displayed correctly in the frontend.
Closed

Comments

  • ValerioPalermo started the conversation
    May 19, 2024 at 6:06am

    Several pages are no longer displayed correctly in the frontend.

    If I load the Elementor backend, everything is displayed correctly.
    Images no longer have the correct size, boxes overlay text etc.

    What could be the cause? Is it due to the last TheGem theme update? Or is it Elementor? Can you please help me. I am somewhat at a loss.


    I have exactly the same problem with the site https://giga-automation.de which also belongs to the same company. Here we also have the same page

    The access data for WordPress is also the same. Can we also deal with this here or do I have to create a new ticket for it?

    Thank you very much

  •  7,280
    Oliver replied
    May 19, 2024 at 7:24am

    Hi, 

    This has happened because of the wrong cache saved by this plugin: 


    5213730325.png

    I have cleaned the cache in this plugin here: 

    https://es-energie-systems.de/wp-admin/options-general.php?page=optimize-webfonts

    8687999094.png

    And now the page is looking fine: https://es-energie-systems.de/karriere/ 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ValerioPalermo replied
    May 24, 2024 at 4:18pm

    Thank you very much!  👍🏼

  •  7,280
    Oliver replied
    May 25, 2024 at 7:36am

    You are welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver