Comments ValerioPalermo started the conversationMay 19, 2024 at 6:06amSeveral pages are no longer displayed correctly in the frontend. If I load the Elementor backend, everything is displayed correctly.Images no longer have the correct size, boxes overlay text etc. What could be the cause? Is it due to the last TheGem theme update? Or is it Elementor? Can you please help me. I am somewhat at a loss.I have exactly the same problem with the site https://giga-automation.de which also belongs to the same company. Here we also have the same pageThe access data for WordPress is also the same. Can we also deal with this here or do I have to create a new ticket for it?Thank you very muchAttached files: Bildschirmfoto 2024-05-19 um 07.46.38.png Bildschirmfoto 2024-05-19 um 07.46.54.png Bildschirmfoto 2024-05-19 um 07.47.36.png 7,022Oliver repliedMay 19, 2024 at 7:24amHi, This has happened because of the wrong cache saved by this plugin: I have cleaned the cache in this plugin here: https://es-energie-systems.de/wp-admin/options-general.php?page=optimize-webfontsAnd now the page is looking fine: https://es-energie-systems.de/karriere/ Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, OliverValerioPalermo repliedMay 24, 2024 at 4:18pmThank you very much! 👍🏼 7,022Oliver repliedMay 25, 2024 at 7:36amYou are welcome!Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
Several pages are no longer displayed correctly in the frontend.
If I load the Elementor backend, everything is displayed correctly.
Images no longer have the correct size, boxes overlay text etc.
What could be the cause? Is it due to the last TheGem theme update? Or is it Elementor? Can you please help me. I am somewhat at a loss.
I have exactly the same problem with the site https://giga-automation.de which also belongs to the same company. Here we also have the same page
The access data for WordPress is also the same. Can we also deal with this here or do I have to create a new ticket for it?
Thank you very muchAttached files: Bildschirmfoto 2024-05-19 um 07.46.38.png
Bildschirmfoto 2024-05-19 um 07.46.54.png
Bildschirmfoto 2024-05-19 um 07.47.36.png
Hi,
This has happened because of the wrong cache saved by this plugin:
I have cleaned the cache in this plugin here:
https://es-energie-systems.de/wp-admin/options-general.php?page=optimize-webfonts
And now the page is looking fine: https://es-energie-systems.de/karriere/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thank you very much! 👍🏼
You are welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver