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  Public Ticket #3663231
Menu doesn't work
Closed

Comments

  • tify started the conversation

    Hello dear thegem team,

    Suddenly, the menu is not working at all. The links in the menu are not functioning. When clicking on the page links in the hamburger menu, it does not redirect to the page. Please help!

    Best regards.

  •  7,092
    Oliver replied

    Hi, 

    3261987026.png

    Do you mean this menu items? I have just checked and everything works fine. In which browser and operating system are you testing? Please empty your browser cache and try again. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • tify replied

    Hi Oliver,

    Thanks for your reply. I found the cause of the problem accidently. it was caused by the Antivirus Extentions McAfee on the Firefox. After deactivating the extension the problem was solved. 

  •  7,092
    Oliver replied

    Hi, thank you for letting me know!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver