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  Public Ticket #3671591
Elementor not loading
Closed

Comments

  • Royal Assembly started the conversation

    Good evening.

    Some time ago we had an issue with Elementor not loading for TheGem theme and seemed to have been solved by updating plugins and the theme itself. But now Elementor just seems to load forever and does not get to the theme editor page.

    TheGem Theme Elements (for Elementor) plugin seem to be the issue because when deactivated Elementor finishes loading. (as per my observation) 

  •  7,120
    Oliver replied

    Hi, 

    Please update TheGem theme and all its plugins to the latest version via your WP dashboard - updates: 

    https://royalassembly.church/wp-admin/update-core.php

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Royal Assembly replied

    The Gem updated and Elementor works.

  •  7,120
    Oliver replied

    Hi, 

    thank you for letting me know. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver