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  Public Ticket #3697157
Error message
Closed

Comments

  • Autra started the conversation

    Here is the message I'm getting:

    Your theme (TheGem) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

    1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.


  •  7,092
    Oliver replied

    Hi, 

    Kindly ignore this message for now as it doesn't affect any TheGem or WooCommerce functionality. There will be TheGem update very soon which will address this message as well. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Autra replied

    Ok thank you for your response. Just for clarity, TheGem update will fix the actual issue? I'm having a hard time being asked to ignore it, but also we will have an update. I ask because I also noticed they said I can view affected templates and out of them all, this one was in red as outdated:

    -->thegem-elementor/woocommerce/myaccount/orders.php version 8.5.0 is out of date. The core version is 9.1.0,<--

  •  7,092
    Oliver replied

    Hi, yes, I confirm, that the update will cover this and no messages will appear. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Autra replied

    Ok thank you and I figured out the issue on my end so can close. Thank you!

  •  7,092
    Oliver replied

    Hi, you are most welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver