Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.
Hire Us

Okay
  Public Ticket #3712255
Error
Closed

Comments

  • Edward started the conversation
    August 26, 2024 at 8:22pm

    Hi. 

    I have installed The Gem theme. I have used this theme 10 times previously with no issue.

    For some reason, WP Bakery is not working at all. It only works when I disable the 'Theme Elements' plugin, but I require that to build my site. 

    I have cleared my cache, deleted and re-installed the theme, updated WordPress, etc.

    The issue persists. Please advise.

    Thank you.

  •  7,092
    Oliver replied
    August 27, 2024 at 7:01am

    Hi Edward, 

    it seems this ticket is a duplicate of https://codexthemes.ticksy.com/ticket/3712298/ , we have replied there, please check. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver