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  Public Ticket #3712255
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Comments

  • Edward started the conversation
    August 26, 2024 at 8:22pm

    Hi. 

    I have installed The Gem theme. I have used this theme 10 times previously with no issue.

    For some reason, WP Bakery is not working at all. It only works when I disable the 'Theme Elements' plugin, but I require that to build my site. 

    I have cleared my cache, deleted and re-installed the theme, updated WordPress, etc.

    The issue persists. Please advise.

    Thank you.

  •  7,120
    Oliver replied
    August 27, 2024 at 7:01am

    Hi Edward, 

    it seems this ticket is a duplicate of https://codexthemes.ticksy.com/ticket/3712298/ , we have replied there, please check. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver