I have a ‘problem’ with pages where an accordion is used on them. When you refresh those pages or return to them, the accordion opens back up where it left off. To be honest, I don't think this is a problem, but unfortunately my client does. ;-).
Thank you for your request. This is a default behavior by tabs and accordions, as each section has its own anchor and it is considered to be a "feature", but not a "bug" - in this way each content within each section has its own URL. We can try to customize this behavior specifically for your needs, however this would be an individual paid customization. Kindly let us know in case of your interest so we can check and share a quote for this customization. Thank you.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hello
I have a ‘problem’ with pages where an accordion is used on them. When you refresh those pages or return to them, the accordion opens back up where it left off. To be honest, I don't think this is a problem, but unfortunately my client does. ;-).
For example:
the page: https://www.geo-thermics.be/geo-thermics-faq/ (password= 2024)
after opening one of the questions it becomes (with the section ID)
https://www.geo-thermics.be/geo-thermics-faq/#1718890012319-598d7463-1904
When refreshing or revisiting with the back button it stays
https://www.geo-thermics.be/geo-thermics-faq/#1718890012319-598d7463-1904
Is there a way to force the browser to return to:
https://www.geo-thermics.be/geo-thermics-faq/
thanks in advance!
dirk
Hi Dirk,
Thank you for your request. This is a default behavior by tabs and accordions, as each section has its own anchor and it is considered to be a "feature", but not a "bug" - in this way each content within each section has its own URL. We can try to customize this behavior specifically for your needs, however this would be an individual paid customization. Kindly let us know in case of your interest so we can check and share a quote for this customization. Thank you.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thanks Oliver,
I will consult with my client whether they consider it important enough to spend extra budget on it.
have a nice day!
Hi Dirk,
you are most welcome.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver