We made a migration from a domanin to a subdomain and We are not sure it was for this reason but now we have an innse with three inner colummns. although we see ok in edit view when we go live there is an issue and the 3 column don´t show ok.
We don´t be able to show alert message on the check box in the same form you arrange. All fields are mandatory but only show the message alert on the text field but not un the check box field.
1. we have duplicate the same web to install in 3 diferentes subdomain of the same domain. Do we need to buy license for each one?
2. Yes, each WordPress instance (regardless if installed on a subdomain or a subfolder) needs its own regular license. So you need to buy one license per one instance.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
We made a migration from a domanin to a subdomain and We are not sure it was for this reason but now we have an innse with three inner colummns. although we see ok in edit view when we go live there is an issue and the 3 column don´t show ok.
Attached files: Captura de pantalla 2024-09-20 a las 9.21.32.png
Captura de pantalla 2024-09-20 a las 9.21.14.png
Hi Daniel,
kindly make a website backup and update TheGem and TheGem Elements plugin to the latest versions:
https://us.codorniuletscelebrate.com/wp-admin/update-core.php
After that please empty your website and browser caches and try again.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
Done, nothing more to update. I'm afraid we have still the issue.
Attached files: Captura de pantalla 2024-09-20 a las 14.40.02.png
Hi,
Missing closing div tag in contact form content - https://prnt.sc/gicoVXV6libC. I added. Please check.
If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated! (How to rate).
Regards Sergio Codex.
Thanks Sergio,
Yes, every works now. Thank you so much.
Two more question:
We don´t be able to show alert message on the check box in the same form you arrange. All fields are mandatory but only show the message alert on the text field but not un the check box field.
1. we have duplicate the same web to install in 3 diferentes subdomain of the same domain. Do we need to buy license for each one?
Thank in advace.
Hi Daniel,
1. This question concerns Contact Form 7 plugin. Kindly check their docs: https://contactform7.com/acceptance-checkbox/#acceptance-as-validation
We have added now in the settings: https://prnt.sc/4EbJv3O1pXs4
2. Yes, each WordPress instance (regardless if installed on a subdomain or a subfolder) needs its own regular license. So you need to buy one license per one instance.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver