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  Public Ticket #3744664
Elementor pro no funciona
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Comments

  • CrisSF started the conversation

    Good morning, I have installed Elementor Pro to add custom CSS, and when I activate the license, the template stops working and stays loading indefinitely. I deactivate Elementor Pro and it works. How can I solve this? Thank you.

  •  7,092
    Oliver replied

    Hi, 

    kindly check your PHP memory limit setting, which you can see in TheGem Dashboard: 

    3698014870.png

    It should be set to 512MB as it is a minimum requirement by Elementor if you run Elementor, Elementor Pro and additional theme's plugin: 

    https://elementor.com/help/requirements/

    7922831972.png

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver