I'm sure you are aware of this, but the theme is not compatible with the latest Elementor. I cannot access Elementor.
I contacted support a few days ago and you've resolved the issue by downgrading the Elementor plugin, which is a temorary solution since every day the plugin updates itself to the latest version, even when auto-updates are disabled.
Can I ask when you plan to patch this or release an update to the theme? It is really hurting my business?
I'm sure you are aware of this, but the theme is not compatible with the latest Elementor. I cannot access Elementor.
I contacted support a few days ago and you've resolved the issue by downgrading the Elementor plugin, which is a temorary solution since every day the plugin updates itself to the latest version, even when auto-updates are disabled.
Can I ask when you plan to patch this or release an update to the theme? It is really hurting my business?
Hi Mario,
just released the new update (5.9.9.1), please make a backup and update TheGem and TheGem Elements plugin. After that clean up your browser cache.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver