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  Public Ticket #3776471
WP Bakery
Open

Comments

  • nestolucio started the conversation
    3 weeks ago on December 3, 2024 at 3:25pm

    The WPbakery is not loading and is not showing up when I click on "edit with WP bakery" 

    I tried removing everything, re installing theme, deleted WordPress and re installed. 


    Please help getting this fixed. I need this asap.

  •  7,120
    Oliver replied
    3 weeks ago on December 3, 2024 at 3:48pm

    Hi, 

    kindly use the FTP to access your .htaccess file and add the following line below: 

    SubstituteMaxLineLength 10m

    After that please clean up your website caches and your browser cache and try again. 

     

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • nestolucio replied
    3 weeks ago on December 3, 2024 at 5:28pm

    IT WORKED! 

    Love you, Thanks! 

  •  7,120
    Oliver replied
    3 weeks ago on December 3, 2024 at 5:52pm

    You are most welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver