Comments Nicholas started the conversation1 week ago on December 13, 2024 at 5:31pmHi,I've just created a Pop-up using the themplate builder from TheGem.I followed the steps to active it:- Theme options > Popups > Add new popup > Show on devices: Mobile + Tablet ON- I copied the unique ID to link it with the Home slider button "Nuestro menú"The pop up works fine on desktop but it doesn't shows up on mobile and tablets.Could you please help me? 4,803Michael replied5 days ago on Monday at 7:59amHi, For mobile devices, your website uses a different button. Attached files: Screenshot (3).pngNicholas replied5 days ago on Monday at 2:26pmJust saw it. It works perfectly.Thank you. 4,803Michael replied5 days ago on Monday at 2:40pmYou're welcome! Have a nice day! Sign in to reply ...
Hi,
I've just created a Pop-up using the themplate builder from TheGem.
I followed the steps to active it:
- Theme options > Popups > Add new popup > Show on devices: Mobile + Tablet ON
- I copied the unique ID to link it with the Home slider button "Nuestro menú"
The pop up works fine on desktop but it doesn't shows up on mobile and tablets.
Could you please help me?
Hi,
For mobile devices, your website uses a different button.
Attached files: Screenshot (3).png
Just saw it. It works perfectly.
Thank you.
You're welcome!
Have a nice day!