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  Public Ticket #3791479
templates
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  • thriveology started the conversation

    i have successfully installed The Gem theme but i do not know how to choose the respective template that I want to use.  i want this template:  https://codex-themes.com/thegem/sites/lawyers-attorneys/.

  •  7,130
    Oliver replied

    Hi, thank you for your request. Kindly use TheGem Demo Import for one-click import of this prebuilt demo as described in documentation: https://docs.codex-themes.com/article/303-importing-demo-content 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • thriveology replied

    thank you.  i have another question.  i need this demo ONLY for wpbakery.  the default is elementor and it is giving me a critical error when i have wpbakery installed with elementor.  how do i fix tthis?

  • thriveology replied

    i downloaded it again and i installed a new wpbakery license.  if i only want to use wpbakery and not elementor - how can i do that?

  • thriveology replied

    maybe there is only one the gem theme and i choose to use bakery or elementor?  please advise.

  • thriveology replied

    on my  home page, when i click "edit with wpbakery page builder" - i am getting this error message:  This page can not be edited with WPBakery since it is missing a WordPress default content area.  How do I fix this?  I only want to edit with wpbakery?

  •  7,130
    Oliver replied

    Hi, 

    Thank you for contacting us.

    Elementor and WPBakery page builders are not compatible with each other. TheGem WPBakery and TheGem Elementor are two separate theme versions, each optimized for the respective page builder. If you wish to use WPBakery page builder for your website, you need to install TheGem WPBakery. Please refer to this documentation articles:
    https://docs.codex-themes.com/article/294-downloading-thegem 
    https://docs.codex-themes.com/article/296-installing-thegem-in-wordpress-admin#TheGem-for-WPBakery-Theme-Installation-pcmnn 
    So first you need to download "all files and documentation", unzip the downloaded file and here you will find the installable TheGem_WPBakery.zip theme. Kindly use this zip file to install TheGem WPBakery. In case you have already installed TheGem Elementor, please uninstall it (and TheGem Elements plugin as well) and after that install TheGem_WPBakery.zip and follow the installation steps. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver