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  Public Ticket #3808400
deregistration
Closed

Comments

  • darja1972 started the conversation

    Goodday,

    Today I accidentally deregistered The Gem Theme from my website. I purchased the theme for my own site in fall last year, but also for a customer (earlier). The one for the customer is being transfered to another hosting and URL (test environment). My own website is live. As we did not achieve the right installation of your theme on the new test environment for my customer, we deceided to deregister, it was only option. However as I was not paying enough attention, and I have two accounts for your theme, I accidentally deregisterd my own website; darjabronsvoort.nl

    Now it's still working, but I can imagion it will give problemen in the near future. Please can you help me out what to do. As I did see some comments about not being able to re-activate the theme on the same url, I am getting a little bit worried.....

    Hope to hear from you.


  •  4,890
    Michael replied

    Hi,

    please try now.