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Okay
  Public Ticket #3827789
Update plugins
Closed

Comments

  • Jorg started the conversation

    I could upload TheGem Theme and install plugins and demo Import. But when I try to install Easy Forms for MailChimp by YIKES

    or

    TheGem Blocks (for Elementor)

    or

    Wordpress Page Widgets

    or updatin plugins like

    The Elementor

    I get the message, that the plugin has no valid header and that I have to activate TheGem but it´s activated. What can I do?

    Attached files:  Screenshot 2025-02-17 180254.png

  •  4,908
    Michael replied

    Hi,

    Your purchase code is already being used on another site:

    3436400459.png

    You can manage your licenses and activations in TheGem license manager: https://codex-themes.com/thegem/license_manager

  • Jorg replied

    Hi Michael.
    Thank you very much for your reply. 

    The site sxz.ccx.mybluehost.me is now domrepexperten.com. I think bluehost gave this name before the process of registering the domain was finished and I already started with the design. But now the domain ist domrepexperten. com

    When I unregister sxz.ccx.mybluehost.me and then use the code for domrepexperten.com will I loose all the work I have allready done cause the website is ready. In that case, what can I do? 
    Thanks in advance for your help

  •  4,908
    Michael replied

    Registering a purchase code does not affect the content of the site in any way. Therefore, you can activate the purchase code on your site without any losses.

  • Jorg replied

    Hi Michael.

    Thanks so much. It worked. 


    Have a wonderful day

    Jorg

  •  4,908
    Michael replied

    You're welcome!