Hello we have an issue on theGem theme : We tried the porfolio feature : we're able to create porfolios. Then when we put a grid portfolio : the items are in the grid but the image is broken (attachment 14.30.17) but if we clic on a filter it appears (attachment 14.30.23)
Another problem is that, as soon as we add a portfolio category to a portfolio post it won't display anymore in grids.
As you can see in the list : only (digital demo) appear , Fischer darex and Le gobelet français are not displaying.
I don't have a filter excluding these two elements
Hello, We updated all the plugins and thegem theme and we have the same results. Portfolio categories are displayed but nothing when we click on a category that has an item, and by default the element diplays brocken, the only element that is displaying is the one with no category when we click on display all.
All puligins have been disbled except : - elementor - thegem demo import - thegem theme -thegem blocks
The behavior is the same... I can see all the filters matching the categories where portfiolio items are linked to. But when clicking : the loader appear, then disappear with no result.
I created a new portfolio item and it showed up without any problems. Try deleting these items and create them again. Most likely it is some kind of glitch.
Hello we have an issue on theGem theme :
We tried the porfolio feature : we're able to create porfolios. Then when we put a grid portfolio : the items are in the grid but the image is broken (attachment 14.30.17) but if we clic on a filter it appears (attachment 14.30.23)
Another problem is that, as soon as we add a portfolio category to a portfolio post it won't display anymore in grids.
As you can see in the list : only (digital demo) appear , Fischer darex and Le gobelet français are not displaying.
I don't have a filter excluding these two elements
Thanks,
Attached files: Capture d’écran 2025-03-13 à 14.30.17.png
Capture d’écran 2025-03-13 à 14.30.23.png
Capture d’écran 2025-03-13 à 14.30.36.png
Hi,
First, update the theme and plugins to the latest version.
Hello,
We updated all the plugins and thegem theme and we have the same results.
Portfolio categories are displayed but nothing when we click on a category that has an item, and by default the element diplays brocken, the only element that is displaying is the one with no category when we click on display all.
Please temporarily disable third-party plugins on your site to exclude their influence on this problem.
All puligins have been disbled except :
- elementor
- thegem demo import
- thegem theme
-thegem blocks
The behavior is the same... I can see all the filters matching the categories where portfiolio items are linked to. But when clicking : the loader appear, then disappear with no result.
Please add at least 1 different item to each portfolio category.
Also, there are no images in these portfolio elements:
https://dev2.consulting-web.com/wp-admin/post.php?post=32057&action=edit
I'm sorry but you took a draft element, you can see in :
https://dev2.consulting-web.com/wp-admin/post.php?post=32056&action=edit
we have a thumbnail image + categories checked
however the item is not displaying on this test page :
https://dev2.consulting-web.com/archives/our-work/?70fe0b1-category=google-ads
I created a new portfolio item and it showed up without any problems. Try deleting these items and create them again. Most likely it is some kind of glitch.
I found the cause of the problem. You named the category the same as the class, which is hidden by default.
Please check your site now.
Attached files: Screenshot_2934.png
Screenshot_2935.png
Thank you for your work... the only slug that we should avoid ^^
You're welcome!
Please contact us if you have any questions!
Have a nice day!