Thank you for your request. TheGem comes in two theme versions: TheGem WPBakery and TheGem Elementor. To install TheGem WPBakery theme version, please follow these simple steps:
(in case you have already installed TheGem Elementor theme version, please uninstall and remove this theme version as well as TheGem Elements plugin for Elementor, as WPBakery and Elementor are not compatible)
1. In your "Downloads" section please select to download "All files and documentation" 2. Unzip the downloaded zip file 3. Here you will find the installable TheGem_WPBakery.zip file. This is TheGem WPBakery theme version, you need to install this file
purchased thegem, install, all there except I don't have wpbakery. Where do I get that. Thought thegem cam with it.
Hi,
Thank you for your request. TheGem comes in two theme versions: TheGem WPBakery and TheGem Elementor. To install TheGem WPBakery theme version, please follow these simple steps:
(in case you have already installed TheGem Elementor theme version, please uninstall and remove this theme version as well as TheGem Elements plugin for Elementor, as WPBakery and Elementor are not compatible)
1. In your "Downloads" section please select to download "All files and documentation"
2. Unzip the downloaded zip file
3. Here you will find the installable TheGem_WPBakery.zip file. This is TheGem WPBakery theme version, you need to install this file
Also, please check this documentation articles:
https://docs.codex-themes.com/article/294-downloading-thegem
https://docs.codex-themes.com/article/296-installing-thegem-in-wordpress-admin#TheGem-for-WPBakery-Theme-Installation-pcmnn
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver