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  Public Ticket #3957112
Icons can't be selected
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Comments

  • Thomas Stäblein started the conversation

    Hello support team,

    we have a problem with selecting icons in TheGem (WPbakery). The button "select icon" is broken.

    Element: Icon with text

    Error message:

    You are using outdated element, it is deprecated since version 5.

    Attached files:  Bildschirmfoto 2025-04-14 um 11.59.34.png

  •  4,935
    Michael replied

    Hi,

    What page are you using this element on? As the shortcode says it is outdated, there are new similar elements that offer more advanced functionality.

  • Thomas Stäblein replied

    Hi Michael,

    I am using the element on the “Contact” page (https://dev.megasat.tv/wp-admin/post.php?post=47&action=edit).
    Where can I find the new elements for the icons?

    I can't embed a Google Maps map on the same page either. Only with a detour and a shortcode plugin.

  •  4,935
    Michael replied

    Sorry, I don't see this problem on https://dev.megasat.tv/kontakt/ page:

    9161091064.png

    Please clear your browser cache.

  • Thomas Stäblein replied

    Meanwhile, the icons are working. I don't know why it didn't work before.

    But the Google map doesn't work (thegem element: "map with text"). I can insert an iframe code, but I can't save it. It's the map on the Contacts page.

    Attached files:  iframe.png

  •  4,935
    Michael replied

    Please provide this code.

  • Thomas Stäblein replied
    <iframe src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d40772.42256997049!2d10.2013621!3d50.30543359999999!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x47a3038d7f73d5d5%3A0x8060db4712d7b798!2sMegasat%20Werke%20GmbH!5e0!3m2!1sde!2sde!4v1744797917405!5m2!1sde!2sde" width="600" height="450" style="border:0;" allowfullscreen="" loading="lazy" referrerpolicy="no-referrer-when-downgrade"></iframe>Please provide this code.
  •  4,935
    Michael replied

    I don't see any problems:

    2505755876.png

  • Thomas Stäblein replied

    Please watch the video. I just can't save it. I've tried it with Firefox and Google chrome.

    Attached files:  IMG_4792.mp4

  •  4,935
    Michael replied

    I saved the code without any problems.
    Clear your site and browser cache.