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  Public Ticket #4067375
user password
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Comments

  • Javier started the conversation

    Hello,

    how can I do so that when I generate a user for the first time it does not create the password automatically, but manually?

    Currently, it generates an automatic password and from the user's email I proceed to change it. But this is not the method I want. I need it to be from wordpress. I look forward to your reply. Thanks

  •  7,171
    Oliver replied

    Hi Javier, 

    Thank you for your request. May I ask you are you adding the WordPress users manually in the WordPress dashboard via "Users - Add New User" or somehow programmatically? I am asking because if you are adding manually you have always an option to change the auto-generated password to another one. Kindly provide more details on this, thanks. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Javier replied

    Hi Oliver,

    I am doing it manually. From WordPress users manually in the WordPress dashboard through ‘Users - Add new user’. It should indeed work as you say but it doesn't, it always generates one automatically.

    If I include a manual password when saving changes, it saves the one it generates automatically. It doesn't seem to do its job. I've tried it several times and I've even deleted the cache.

    The only way I can get it to change to the password I want is through the user's email. 
    I hope I have explained myself well. Thanks

    Translated with DeepL.com (free version)

  • Javier replied

    Hi Oliver,

    I am doing it manually. From WordPress users manually in the WordPress dashboard through ‘Users - Add new user’. It should indeed work as you say but it doesn't, it always generates one automatically. 

    If I include a manual password when saving changes, it saves the one it generates automatically. It doesn't seem to do its job. I've tried it several times and I've even cleared my cache. 

    The only way I can get it to change to the password I want is through the user's email address. 
    I hope I have explained myself well. Thanks

  •  7,171
    Oliver replied

    Hi Javier, 

    This is indeed a strange behavior in your WordPress instance. Although it is outside the scope of the regular support as this has nothing to do with the theme, I can try to check it for you. Can you please share your wp-admin and FTP access details in a private message? Thanks. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Javier replied

    Hi Oliver,
    I was able to solve it, it's working now. thanks.

  •  7,171
    Oliver replied

    You are welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver