Hi, thank you for your request. Yes, this is correct. After deregistering on the first installation you need to uninstall TheGem and remove all its files there.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hello support,
I own 1 thegem theme license. Now it's used on a website.
I plan to change the domain name and start on the new dowmain name. For the example now it's on a.com, then I would like to use the license on b.com.
I woud like the make sure if I will do with the correct instructions.
Are these correct ?
And what about a.com with unregistered licence ? In case the a.com remains accessible online, what happen with it ?
Is it still acessible or mulfunction or data destroyed ?
Thank you for support
Hi, thank you for your request. Yes, this is correct. After deregistering on the first installation you need to uninstall TheGem and remove all its files there.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi Oliver,
Thank you
You are most welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver