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  Public Ticket #4506345
Question with licence if changing the website's domain name.
Open

Comments

  • chaturapatx started the conversation

    Hello support,

    I own 1 thegem theme license. Now it's used on a website.

    I plan to change the domain name and start on the new dowmain name. For the example now it's on a.com, then I would like to use the license on b.com.

    I woud like the make sure if I will do with the correct instructions.

    1. I go to https://codex-themes.com/thegem/license_manager
    2. I click deregister on a.com
    3. I setup a new doamin, a new hosting for b.com
    4. I install wordpress and thegem theme on b.com
    5. I activate my own licence on b.com on admin page
    6. b.com will work well.

    Are these correct ?

    And what about a.com with unregistered licence ? In case the a.com remains accessible online, what happen with it ?

    Is it still acessible or mulfunction or data destroyed ?

    Thank you for support

  •  7,214
    Oliver replied

    Hi, thank you for your request. Yes, this is correct. After deregistering on the first installation you need to uninstall TheGem and remove all its files there. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • chaturapatx replied

    Hi Oliver,

    Thank you

  •  7,214
    Oliver replied

    You are most welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver