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  Public Ticket #4529770
The gem theme elements and products showcase missing
Open

Comments

  • joen52 started the conversation
    3 weeks ago on December 29, 2026 at 6:40pm

    I downloaded “All files & documentation” for TheGem, but TheGem Theme Elements / Product Showcase does not appear and the plugin zip is missing. Please provide the exact plugin file name and installation method for my theme version. Please email me or update the downloadable file for me missing plugins 


  •  7,253
    Oliver replied
    3 weeks ago on December 30, 2026 at 7:10am

    Hi, kindly check the reply in your other ticket https://codexthemes.ticksy.com/ticket/4529745 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver