We are facing an issue while updating The Gem WordPress theme on our live website.
Although the theme update is available, it is not updating properly. Additionally, the plugins that come bundled with The Gem theme are also not updating and are showing a license mismatch error.
Since this is a live website, we want the update to be done carefully and safely, without causing any issues or downtime.
Hello Team,
We are facing an issue while updating The Gem WordPress theme on our live website.
Although the theme update is available, it is not updating properly. Additionally, the plugins that come bundled with The Gem theme are also not updating and are showing a license mismatch error.
Since this is a live website, we want the update to be done carefully and safely, without causing any issues or downtime.
Website URL: https://buzwit.com/
Request you to please check this issue from your end and update the theme and related plugins properly.
Looking forward to your support at the earliest.
Thank you.