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  Public Ticket #875839
Glitch on responsive to desktopm menu navigation
Closed

Comments

  •  2
    Yuva Prudhvi M started the conversation

    Hi There,

    We have found major glitch on navigating from responsive menu to desktop menu, Please check below comments and let us know the fix asap.

    • When we resize the browser to get responsive menu and if we navigate to 3rd level sub-menu and then resize the menu to desktop version then the 2nd level sub-menu appearance getting disturbed and showing in-proper sub menus across all navigation's. below is the example from your demo scalia version
    • Example: 
    1. First resize the browser to show responsive menu,  Link: http://codex-themes.com/scalia/
    2. Then click on "Responsive Menu" -> "Portfolios" -> "Portfolio Pages"
    3. Then without clicking on any page resize the browser to show non-responsive-menu and then check menu dropdowns get collapsed

    Attached is the screen shot for your reference, 

    We found this as a major issue/glitch with in the theme itself, Hence we would request you fix this asap and let us know the solution asap.

    Thanks!

     

  •  7,092
    Oliver replied

    Hi Yuva, 

    yes, we could reproduce this issue. This is a pecularity of the js + css combination used in our menus. This scenario is very rare, till now we didn't know about that. Unfortunately we cannot suggest any quick fix for that, we would include this in our update plans. For the moment I would suggest you to make mobile "hamburger" menu version for the landscape ipad/tablet orientation. If it would be ok for you, pls make a private ticket and post your credentials so we can go on

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    Yuva Prudhvi M replied

    Thanks for the update Gregor.

    We will use existing version only. But could you please let us know appropriate ETA for fixing this issue.

  •  7,092
    Oliver replied

    We will try to do our best to rollout the update in near future. However I cannot give an ETA, because there are several other issues/updates to be considered and realised. I will stay in touch with you 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    Yuva Prudhvi M replied

    Ok please let us know when the proper fix is released. 

    Thank You!

  •  2
    Yuva Prudhvi M replied

    Hi Gregor - May I know the status of this request?

  •  7,092
    Oliver replied

    Hi, unfortunately still no update on this matter. I will let you know as soon as we have it. Thank you

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    Amy Greenlaw replied

    Hi Gregor,

    We really need a resolution to this issue to launch our new website. Can you please give a status update on this matter?

    Thanks so much,

    Amy Greenlaw

    Digital Marketing Manager

    AkkenCloud

  •  7,092
    Oliver replied

    HI!

    pls. share the wp-admin access, we'll fix this issue.

    Or you can update functions.js file. 

    /wp-content/themes/scalia/js/functions.js (File in attach)

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    Yuva Prudhvi M replied

    Hi Gregor

    We now fixed this issue.

    Thank you!