Curious as to why the Marketplace/partner/assocation icons have changed their coloring/style. They used to all be grayed out, and once you hovered over them their colors would pop. Now, these marketplace/partner/association logos appear to be in dulled colors (not grey), and once you hover they are their full vibrant colors. Could you look into this and see if we can change it back to the original greyed versions that show color only when hovered on?
Occurs in Chrome, IE & Safari on PC. Works fine on Mac.
For your reference, Please also check these attachments as you cannot access our staging URL's posted in below comments and let us know the fix asap as we are close to publishing our website.
Also the reported issue seems not get resolved in Safari browser. I cleared cache and double checked your demo version i.e in http://codex-themes.com/scalia/shortcodes/clients/ Please check attachment for your reference
Also please let us notify about the update regarding same issue in IE browser.
Please give me a link to your site. There is old version of Scalia Theme on our live example site. Please also give info about your device, OS and browser (name and version).
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Please accept our apologise, however the Safari version you are using is quite old (the official support of this browser was abandonded by apple in 2012). We have not optimised our theme for such old browser versions.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Curious as to why the Marketplace/partner/assocation icons have changed their coloring/style. They used to all be grayed out, and once you hovered over them their colors would pop. Now, these marketplace/partner/association logos appear to be in dulled colors (not grey), and once you hover they are their full vibrant colors. Could you look into this and see if we can change it back to the original greyed versions that show color only when hovered on?
Occurs in Chrome, IE & Safari on PC. Works fine on Mac.
Reference URL's:
http://codex-themes.com/scalia/shortcodes/clients/
For your reference, Please also check these attachments as you cannot access our staging URL's posted in below comments and let us know the fix asap as we are close to publishing our website.
Thanks!
Hi,
What version of Scalia theme installed in your site?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
We are using
ScaliaVersion: 1.4.0
Try to update Scalia theme on your site (last version is 1.4.4). We fixed bug with grayscale in chrome/safari browsers.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi Gregor
We didn't find any updated version in https://themeforest.net/downloads also we didn't receive any notification email regarding Theme update.
Could you please send us the latest version download link.
Thanks
Yuva
Also the reported issue seems not get resolved in Safari browser. I cleared cache and double checked your demo version i.e in http://codex-themes.com/scalia/shortcodes/clients/ Please check attachment for your reference
Also please let us notify about the update regarding same issue in IE browser.
Thank you!
Last version of Scalia is attached.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
We have updated the theme to latest version and the reported issue got resolved only in Chrome browser but not resolved in Safari and IE browsers.
Please let us know fix for Safari and IE browsers asap because we are deploying live our website this weekend.
Thank You!
Please give me a link to your site. There is old version of Scalia Theme on our live example site. Please also give info about your device, OS and browser (name and version).
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Ours is the staging link and we cannot share you links at this point of time, you can refer the issue on your below demo version link
http://codex-themes.com/scalia/shortcodes/clients/
OS: Windows 7
IE11 & Safari Browsers
IE 11 browser doesn't support grayscale filter. And Safari version < 6 too.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
So what is the solution for this?
Hi,
Please accept our apologise, however the Safari version you are using is quite old (the official support of this browser was abandonded by apple in 2012). We have not optimised our theme for such old browser versions.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver