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  Public Ticket #899504
uploaded logo not displaying
Closed

Comments

  •  2
    kellieverne started the conversation

    Currently site is in maintenance mode, but I'm happy to disable if it will help:

    I've uploaded our .png logo in the identity section of Theme Options. It shows a broken image on both that page as well as where the logo should be. When I view the "attachment page" associated with the logo, it shows up fine, but the logo itself in the logo area is still a broken image.


  •   kellieverne replied privately
  •  7,092
    Oliver replied

    Hi,

    When I try to open this link http://www.collectivegoods.com/blog/wp-content/uploads/2016/09/CG-logo-1.png (your logo file) in browser it returns 500 error. Please contact you hoster about this problem or give me error log of your server.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver