I wanted to import demo data, I have this message:
Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import.
I have the main theme activated.
Could you please guide me through the Child theme issue?
I could not upload what I had in the zip, I have created a new one with One Click Child creator. This may be a cause?
I guess first we should do a proper child, then import
May be TheGem theme in your site is not located in wp-content/themes/thegem/ directory. Our import plugin check that current theme is TheGem for stable work. You have two ways:
1. Rename theme directory to thegem.
2. In file wp-content/plugins/thegem-import/thegem-import.php in line 95 replace
get_template() != 'thegem'
with
get_template() != 'your name'
Your child theme must be 'thegem-child'
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hi Support
very first steps with the theme.
I wanted to import demo data, I have this message:
Your current activated theme in not TheGem main parent theme. Please
note, that this import works only with TheGem main parent theme. Please
activate TheGem main parent theme before proceeding with import.
I have the main theme activated.Could you please guide me through the Child theme issue?
I could not upload what I had in the zip, I have created a new one with One Click Child creator. This may be a cause?
I guess first we should do a proper child, then import
TIA
Zoltan
fyi I am on a MUltisite
Hi,
May be TheGem theme in your site is not located in wp-content/themes/thegem/ directory. Our import plugin check that current theme is TheGem for stable work. You have two ways:
1. Rename theme directory to thegem.
2. In file wp-content/plugins/thegem-import/thegem-import.php in line 95 replace
with
Your child theme must be 'thegem-child'
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver