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  Public Ticket #942948
Import vs child theme
Closed

Comments

  •  2
    Zoltan Gyulai started the conversation

    Hi Support

    very first steps with the theme.

    I wanted to import demo data, I have this message:

    Your current activated theme in not TheGem main parent theme. Please
    note, that this import works only with TheGem main parent theme. Please
    activate TheGem main parent theme before proceeding with import.


    I have the main theme activated. 


    Could you please guide me through the Child theme issue?

    I could not upload what I had in the zip, I have created a new one with One Click Child creator. This may be a cause?


    I guess first we should do a proper child, then import


    TIA


    Zoltan



  •  2
    Zoltan Gyulai replied

    fyi I am on a MUltisite

  •  6,933
    Oliver replied

    Hi,

    May be TheGem theme in your site is not located in wp-content/themes/thegem/ directory. Our import plugin check that current theme is TheGem for stable work. You have two ways:

    1. Rename theme directory to thegem.

    2. In file wp-content/plugins/thegem-import/thegem-import.php in line 95 replace

    get_template() != 'thegem'
    

    with

    get_template() != 'your name'
    

    Your child theme must be 'thegem-child'

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver