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  Public Ticket #970373
VC update crashed WP Admin
Closed

Comments

  •  2
    miam00 started the conversation

    Hi there, had a message when I logged into WPadmin today saying my Visual Composer needed an update, let it go and suddenly cant access any pages with this error - Fatal error: Cannot redeclare vc_iconpicker_type_material() (previously declared in /home/mortga01/public_html/wp-content/plugins/thegem-elements/inc/add_vc_icon_fonts.php:373) in /home/mortga01/public_html/wp-content/plugins/js_composer/include/params/iconpicker/iconpicker.php on line 2875

    This version of VC was insatlled with TheGem theme, is this easy fixed do you know?


    Many thanks

  •  2
    miam00 replied

    OK, lesson learnt but I managed to fix this if it helps anyone. I had a copy of all my plugins backed up last week so I logged in via ftp, renamed directory js_composer to js_composerBAK then uploaded last weeks js_composer backup. All seems fine again and WP asking me to upgrade again :(

    Thought Id lost the lot!

  •  2
    Eco_Relics replied

    Still looking for a fix. The one mentioned here didn't work for me.

  •  2
    miam00 replied

    Hi, did you upgrade VC today too? By restoring the directory as below worked fine this afternoon, just be sure to rename the current upgraded one beforelse restoring..this brought the wpadmin back online and I could see the old VC installed with Thegem. . maybe post your error message here?

  •  2
    miam00 replied

    I might add my way probably isn't the best way but it worked for me, sure the themes author will have a better solution.

  • [deleted] replied

    Hi,

    First you needed to update thegem elements plugin (I did it on your site). Please try to update VC plugin. Also we updated our theme. You can find update on Envato market.