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  Public Ticket #977461
Update fatal error
Closed

Comments

  •  2
    eddpfn started the conversation

    Hi, i was updating my wordpress install and updating plugins, wordpress updated okay but when i tried updating plugins (updated all of them) after i refresh the site these errors started to showed up, i tried deleting some folders located inside /home/blumeina/public_html/wp-content/plugins/ but with no luck, errors changes but stay in the same folder...

    Need help here, thanks

  •  7,092
    Oliver replied

    Hi,

    You need at first update TheGem elements plugin. 

    We uploaded new version a week ago.

    If you can't login to the wp-admin area, pls. share the wp-admin and ftp access, we'll fix it.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   eddpfn replied privately
  •  7,092
    Oliver replied

    Fixed, pls. check

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    eddpfn replied

    Gregor, you're the boss, thanks a lot!

    Have an awesome week!

  •  7,092
    Oliver replied

    Thank you, you are welcome if you need help.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver