I tried to activate Yoast SEO on my website but it says 500 Fatal error.
I contacted the hosting support (Siteground) to reactivate the wp-admin panel and they said to contact you for further informations regarding yoast compatibility because it seems it doesn't work with the theme.
Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 9223372036854775856 bytes) in /home/craftivi/public_html/wp-admin/admin-header.php on line 148
Before the error was different, it takes me a few time to find it:
500 - Internal Server Error This is a temporary server error. Please try to reload the webpage later. If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there. Common reasons for this error are: Incorrect file/directory permissions: Above 755. In order files to be processed by the webserver, their permissions have to be equal or below 755. You can update file permissions with a FTP client or through cPanel's File Manager. Incorrect Apache directives inside .htaccess file. Make sure you have not specified unsupported directives inside the local .htaccess file. Such include PHP settings and Apache module settings.
They said the max mermory_limit is 120, I asked them to change it as in the theme guideline but they say we need a clod, is cloudflare compatible with the theme?
Good morning,
I tried to activate Yoast SEO on my website but it says 500 Fatal error.
I contacted the hosting support (Siteground) to reactivate the wp-admin panel and they said to contact you for further informations regarding yoast compatibility because it seems it doesn't work with the theme.
Best Regards,
Gloria Viganò
HI!
A lot of users use Yoast SEO without any problems.
Can you attach here error logs?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thanks for your soon reply!
This is the error right now:
Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 9223372036854775856 bytes) in /home/craftivi/public_html/wp-admin/admin-header.php on line 148
Before the error was different, it takes me a few time to find it:
500 - Internal Server Error This is a temporary server error. Please try to reload the webpage later. If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there. Common reasons for this error are: Incorrect file/directory permissions: Above 755. In order files to be processed by the webserver, their permissions have to be equal or below 755. You can update file permissions with a FTP client or through cPanel's File Manager. Incorrect Apache directives inside .htaccess file. Make sure you have not specified unsupported directives inside the local .htaccess file. Such include PHP settings and Apache module settings.
You need to contact with this issue to your hoster.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Seems you need to set memory_limit 256M
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
They said the max mermory_limit is 120, I asked them to change it as in the theme guideline but they say we need a clod, is cloudflare compatible with the theme?
Pls. check:
Recommended PHP Settings
mermory_limit 120 it's to too little.
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Regards, Oliver
About cloudflare, sorry, don't tested if WordPress will work with it theme will work too.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thanks for your help I will try to contact the host back!