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  Public Ticket #985148
White screen on mobile
Closed

Comments

  •  2
    RonenMars started the conversation
    December 11, 2016 at 2:41am

    The problem on mobile is when visitor enter the website and scroll down, he gets a white flash screen , on all devices...


    How can we repair it ?

  •  7,092
    Oliver replied
    December 12, 2016 at 2:14pm

    HI!

    Sorry, can you add some screenshots of video?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    RonenMars replied
    December 12, 2016 at 9:33pm

    Sure, attached

  •  7,092
    Oliver replied
    December 13, 2016 at 10:54am

    HI!

    It's not theme issue.  This feature of the device work. We can't do anything with it.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2