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  Public Ticket #989036
Major issue erasing custom css
Closed

Comments

  •  2
    maestrocorp started the conversation

    Hi

    I've been editing my styles in the /thegem-child/css/custom.css, for 3 weeks now, and all my styles have been erased by the theme when I did a change on the backoffice in the Appearance > Theme Options! It regenerated the original custom.css that comes with the theme without any of my changes!

    This is a real problem! If I can't make changes to the child theme there is no point. I'm lucky I did a save a few days ago so I'll only have to redo a few days work, but it's still a lot of hours lost, and I don't want this problem to occur ever again so please let me know ASAP how to solve this

    Regards


    Janna

  •  7,092
    Oliver replied

    HI!

    Custom.css it's system file. Pls. don't add any changes there (After saving theme options all revisions will be removed, all the css in this file takes from theme options)

    You css must be in the style.css in the main folder. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    maestrocorp replied

    oh sorry I assumed it was in the css folder,

    will move my styles now, thank you for your quick reply

  •  7,092
    Oliver replied

    You are welcome if you need help!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    maestrocorp replied

    Hi,

    I have moved all my changes from the custom-style to the style.css file but the styles only take effect on the main home page not on the news page or articles. I tried using very specific selectors or adding important, it doesn't work, do you know how to change the style for these pages?

    Thank you

  •  7,092
    Oliver replied

    Must work, try to clean you browser cash.

    IF not help. Pls add link to the page and some screenshots what styles did't aplyed.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   maestrocorp replied privately
  •  2
    maestrocorp replied


  •  7,092
    Oliver replied

    HI!

    When you use the inspector the cache is automatically disabled - This is a false statement.

    pls. share the ftp access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   maestrocorp replied privately
  •  7,092
    Oliver replied

    Sorry , I can't connect to your ftp 

    Error: Connection attempt interrupted by user

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,092
    Oliver replied

    Can you add screenshot for what block you tried to add this css?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,092
    Oliver replied

    ignore previous message, I found.

    pls. add this css:

    .test .title-h3 span {
        color: red;
    }
    

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver