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Public Tickets

ikenna4 Logo not showing on desktop and mobileClosed   Cryption   Updated December 1, 2023 at 3:46pm   2 Most recent comment from Michael:Hi,1) Sorry, I don't see this problem:2) What kind of changes are we talking about? Please give a concrete example. sortisgroup Mailchimp Code IssuesClosed   Cryption   Updated October 20, 2023 at 2:57pm   2 Most recent comment from Michael:Hi, here are links to those forms:https://srftoken.com/wp-admin/admin.php?page=yikes-mailchimp-edit-form&id=1&updated-form=truehttps://srftoken.com/wp-admin/admin.php?page=mailchimp-for-wp-forms&view ... tonyc81 colour changeClosed   Cryption   Updated July 24, 2023 at 6:11am   2 Most recent comment from Oliver:HI,Can you provide wp-admin access? I need to see your settings  viniciusbrazpereira The purchase code you have entered is not validClosed   Cryption   Updated March 7, 2023 at 11:58am   2 Most recent comment from Oliver:Hi, take a look: https://codex-themes.com/thegem/documentation/#license-terms One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. lo ... sagaros Mobile responsiveClosed   Cryption   Updated February 1, 2023 at 7:17am   2 Most recent comment from Oliver:Hi,Can you provide wp-admin access? Rachel Add custom shortcode in top area of theme.Closed   Cryption   Updated January 18, 2023 at 6:47am   2 Most recent comment from Oliver:Hi, You need to edit template /wp-content/themes/cryption/ =top-area.php and add it there, for the safety future updates copy this file to the child theme before the editing. Brenda Cuevas The theme does not allow me to update the contentClosed   Cryption   Updated January 12, 2023 at 5:28am   2 Most recent comment from Oliver:Hi,Can you provide wp-admin and FTP access? I'll check it out Morkand Activate ProblemClosed   Cryption   Updated December 12, 2022 at 7:17am   2 Most recent comment from Oliver:Hi, take a look: https://codex-themes.com/thegem/documentation/#license-terms One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. lo ... royaltoken2023 Theme problemClosed   Cryption   Updated December 8, 2022 at 5:34am   2 Most recent comment from Oliver:Hi, would you be so kind to share your wp-admin access details so we can check it asap for you? What exactly is not correct, what is missing - please share some screenshots, thank you DeepBlueWork Footer social media iconsClosed   Cryption   Updated November 7, 2022 at 7:06am   4 Most recent comment from Oliver:Hi,Sorry for delay, here you go:https://bluearttoken.com/wp-admin/post.php?post=1743&action=edit&classic-editorhttps://screenrec.com/share/qER6gsNt5K DeepBlueWork Problem, copy to clipboard on mobileClosed   Cryption   Updated September 19, 2022 at 10:36am   4 Most recent comment from Oliver:Welcome! Mory Access to the item's html filesClosed   Cryption   Updated June 1, 2022 at 9:53am   4 Most recent comment from Oliver:Try this one: 1) Import the desired page or concept 2) Install httrack website copier https://www.httrack.com/page/2/en/index.html 3) Start copying the site using the httrack command 4) Wait until t ... radugeorgeuk visualsClosed   Cryption   Updated May 26, 2022 at 8:40am   2 Most recent comment from Oliver:Hi, Sorry for delay, here is an example: https://royalstar.capital/?page_id=3613 pls. note in order to move it to another page you should also move CSS code: https://screenrec.com/share/6spyP8CLrT hope Revolution slider pluginClosed   Cryption   Updated March 13, 2022 at 12:57pm   3 Most recent comment from Oliver:Ok, thank you for letting know brian kipkemoi site logo is displaying but its too small to be visibleClosed   Cryption   Updated March 1, 2022 at 9:23am   2 Most recent comment from Michael:HI!Fixed. Check your site now.