Public Tickets
janinepeper
Failed activation
Activation Problems in TheGem Theme.
Updated 11 hours ago
2
Most recent comment from Michael:Hi,plesae try again.
ahmed Ali
Remove Slider RevolutionClosed
Activation Problems in TheGem Theme.
Updated March 18, 2024 at 9:16am
2
Most recent comment from Michael:Hi,you can find this setting here:https://docs.codex-themes.com/article/439-title-area
genesistemas
WPBakery Page Builder
Activation Problems in TheGem Theme.
Updated March 6, 2024 at 9:52am
2
Most recent comment from Oliver:Hi, It looks like you are installing the wrong theme version. TheGem comes in two versions: - TheGem Elementor- TheGem WPBakery Kindly login to your Envato account and in the "Downloads" section pl ...
Rolando
ActivationClosed
Activation Problems in TheGem Theme.
Updated December 11, 2023 at 9:43am
3
Most recent comment from Michael:Hi,Please try again.
Danielmitroi
Unlink theme from a websiteClosed
Activation Problems in TheGem Theme.
Updated December 11, 2023 at 9:00am
2
Most recent comment from Michael:Hi,You can manage your licenses and activations in TheGem license manager: https://codex-themes.com/thegem/license_manager
Daniel Mitroi
Unregister domain from themeClosed
Activation Problems in TheGem Theme.
Updated December 4, 2023 at 8:34am
2
Most recent comment from Michael:Hi,You can manage your licenses and activations in TheGem license manager: https://codex-themes.com/thegem/license_manager
hubbletoken
remove copyright logoClosed
Activation Problems in TheGem Theme.
Updated November 21, 2023 at 10:24am
8
Most recent comment from Michael:You're welcome!Have a nice day!
maksim
activationClosed
Activation Problems in TheGem Theme.
Updated November 8, 2023 at 10:49am
4
Most recent comment from Oliver:I suppose this is a new additional dev installation. According to license rules you can have only one development and one live installation on the same license.
pablobecerra
This installation has been deregistered and can't be registered again with this purchase code.Closed
Activation Problems in TheGem Theme.
Updated October 27, 2023 at 8:27am
3
Most recent comment from pablobecerra:Sorry this ticket is resolved
gutierrezpaola1
Uses for the codeClosed
Activation Problems in TheGem Theme.
Updated October 19, 2023 at 10:48am
2
Most recent comment from Oliver:Hi, one license is valid for one localhost, one staging and one final live website. Kindly check our documentation https://docs.codex-themes.com/article/295-license-terms
Fame
Can not use activation codeClosed
Activation Problems in TheGem Theme.
Updated October 13, 2023 at 7:23am
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager https://license-manager.codex-themes.com/ to manage your licenses and activations. One regular license is valid for one development and one final live website. ...
semenych_by
TheGem activationClosed
Activation Problems in TheGem Theme.
Updated October 9, 2023 at 9:21am
4
Most recent comment from Michael:You're welcome!Have a nice day!
hvantrinh
can not activeClosed
Activation Problems in TheGem Theme.
Updated September 28, 2023 at 7:43am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
songsmash
ActivationClosed
Activation Problems in TheGem Theme.
Updated September 26, 2023 at 5:55am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
Nathan
Issue installing the theme witch css fileClosed
Activation Problems in TheGem Theme.
Updated September 21, 2023 at 8:50am
6
Most recent comment from Oliver:You're welcome!