Public Tickets
cloudnova
Child theme not override php filesClosed
Scalia
Updated November 3, 2017 at 7:24am
4
Most recent comment from Oliver:Hi!Content.php it's not template, it's not possible to override it in the child theme
juacolin
Activate WPBakery Page BuilderClosed
Scalia
Updated November 2, 2017 at 7:20am
3
Most recent comment from Oliver:Hi!You try to use a premium template library, which is available only in a standalone license version of Visual Composer. We have included Visual Composer in our theme as a bundled plugin under develo ...
Smiffy9
Visual BasicClosed
Scalia
Updated October 19, 2017 at 8:52am
10
Most recent comment from Smiffy9:I think this support thread can be considered closed, thanks.
SlickRick516
Portfolio ElementClosed
Scalia
Updated October 17, 2017 at 8:49am
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
widhi muttaqien
Portfolio pop up contentClosed
Scalia
Updated October 12, 2017 at 8:47am
3
Most recent comment from widhi muttaqien:Hi max.Okay no problem. I may need to purchase "media grid" plugin from envato. Thank you so much for the support. I really appreciate it.Regards,Widhi Muttaqien
Sandra Rosero
activate main demo styleClosed
Scalia
Updated October 10, 2017 at 11:45am
4
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
truecareu
Layer slider not updateingClosed
Scalia
Updated September 27, 2017 at 8:03am
7
Most recent comment from Michael:In order to update the plugin on your site, I need access to it. We can not do this without access to the admin panel of your site.
mdominik5
Layer SliderClosed
Scalia
Updated September 15, 2017 at 7:21am
2
Most recent comment from Oliver:HI!Pls. check attah
widhi muttaqien
portfolio and gallery itemsClosed
Scalia
Updated September 14, 2017 at 1:14pm
6
Most recent comment from Oliver:You are welcome!
chadrem
Increase logo sizeClosed
Scalia
Updated September 8, 2017 at 12:29pm
11
Most recent comment from Michael:You need to make the resolution of your logo according to these dimensions, i.e. you should have 6 images with different resolutions, so that your logo is correctly displayed in all screen resolutions ...
trop_wizz
Custom Sidebar not visibleClosed
Scalia
Updated September 8, 2017 at 11:25am
8
Most recent comment from Michael:On the pages done in this way, the sidebar will not work. Use the Visual Composer.
rottenuncle
Replace LayerSliderClosed
Scalia
Updated September 7, 2017 at 7:16am
2
Most recent comment from Oliver:HI!You can install any plugin.For the deactivating LayerSlider activate another theme, remove this plugin, activate scalia theme. Nivo slider is built-in in the theme so without the code changes ...
SlickRick516
How to questionClosed
Scalia
Updated September 4, 2017 at 7:24am
4
Most recent comment from Michael:Please share admin access. We will try to inspect problem on your site.
Kristofer
Related post not looking good on mobileClosed
Scalia
Updated September 1, 2017 at 1:19pm
4
Most recent comment from Oliver:Welcome!
mdominik5
InstallationClosed
Scalia
Updated August 30, 2017 at 10:23am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access.